My DFA Online E-Passport Application Experience

Disclaimer: The following post was based on my personal experience when I acquired my E-passport. For any comments and suggestions you can send me a message and I’ll try to get back on you.
 E-passport Front Cover

Check out my freshly released e-passport which hubby picked up last May 07, 2010 at DFA with its new address at ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard, Paranaque City Philippines (near SM Mall of Asia). With my busy work schedule and of course, with my various tasks from work,  home and on the net, every minute counts. I couldn’t afford to spend another VL/SL  just to acquire passports for me and the kids when we have no plans yet of leaving the country. But because hubby had been telling me months ago to get one I finally applied for it. Well, its gonna be a long story to tell so let me just enumerate the steps that I gone through before I finally got hold of my own E-passport.

E-passport Inside Back Cover
E-passport Front Page


E-passport Back Cover
  • I visited DFA website and look for the E-passport Appointment System tab.
  • In there, I was asked to input informations about myself and my three kids. If you are applying for your family, you can use the Family Application Form  to help ensure that your appointment dates are all the same.
  • After filling up the forms, you will be reminded of the requirements that you have to bring and if you have acquired all of it then you  can choose an appointment date that is convenient for you.Wait for the possible slots to appear. Click the slot you want. If there are no slots for the date you chose, pick another date. Click Finish to submit your appointment and get your Reference Number.
  • The Reference Number is the only thing you should remember when you go to DFA on the day of your appointment date. (It is advisable that you copy-paste it in word then print the date, time and reference number because once you exit the site, there will be no way to get back on your appointment details. They will not even send an e-mail about your appointment details). You can opt to print the actual form that you filled up but then it’s useless because you will be given the exact form when you go to DFA in person.
  • After making an appointment online, you will just have to wait for your E-passport schedule. Remember to double check all your documents. By the way, you wouldn’t need any photo (Passport ID with blue background) because you will have your picture taken on the day of your appoinment using their own webcam.
What to Expect On the Date of Your Personal Appearance in DFA
  • Upon arriving at the DFA, don’t fret if you see long lines of people along the gate. (Actually, that was my mom’s initial reaction). They are those people not yet informed about the new passport acquisition procedures wherein you cannot just “walk-in” the DFA and apply for a passport. You will have to make an appointment either on-line or through their telephone hotline.
  • You must be at the DFA Consular Office 30 minutes before your scheduled time. Early/Late comers will not be entertained.
  • Ask the guard for the gate assigned for those who have an appointment . Proceed to the Appointment System counter to retrieve your printed application form. Give your reference number and wait till the representative returns with your printed forms (these are the forms you filled up during your online application). It is different from the one you had printed (in case you printed it after your online application) because it has the date and time of your appointment unlike the one you have with you.
  • You will have to wait in line and be attentive to the officer when they announced your scheduled time, because only by then will you be allowed to get in the lobby.
  • Upon getting inside the lobby, get your queue number at the Information Counter and sit on the waiting section of the Processing Area. Wait for your queue number to appear on the monitor indicating what processing window you will go to. While you’re on your seat, you can then completely fill up your forms. (don’t make it hard for yourself filling it up while you are not yet been called to get inside the lobby, because you will be given ample time to fill it up inside)
  • Look at their numbering system monitor and be aware of it. If your number was called and you missed it, you will have to get another number and you’re back to square one.
  • Before I forgot, while you’re number is still on cue, be sure that you have a photo copy of your ID’s and other supporting documents because they will be asking it from you aside from the original ones.
  • Once you are called and now in front of the representative’s window, they will ask for your requirements. Hand them to him/her and wait till they verify it. If your documents are complete, they will ask if you want it in a rush or just the regular processing. For rush passport which is 10 days, the rate is P1,200 while for the regular one (20 days) is P950.
  • Get your receipt and proceed to the second floor for payment and data capturing.
  • After you pay at the cashier, go to the data capturing personnel and asked for your cue number. Wait for your number to be called.
  • If your number appears on the screen, proceed to your assigned booth and give your documents to the one in charge. He/she will verify it again and will ask to affix your signature by the use of a unique electronic-like pen as well as your thumbmarks.
  • Get ready to have your picture taken. During the time I applied for my e-passport, there was no dress code imposed I’m not just sure now if they want your photo to look like  the traditional way (with collars and dark color shirt).
  • After your data and picture had been taken, get back your official receipt and it’s your choice if you want your E-passport to be delivered right at your doorstep or you will pick it up personally. If you want it delivered, leave the data capturing section and proceed to the courier’s booth on the same floor and that’s it!
  • On your receipt, you will see the date and time of your E-passport release, keep it in mind in case you opt to pick it up personally. You can have a relative pick it up for you just make sure you have an authorization letter and ID’s. And that’s it. You will soon have your new and improved E-Passport.
I commend all DFA personnel becaue they are all friendly and easy to deal with (maybe because they all seemed to be young and fresh graduates). Gone are the terror “manong and manang”. However, you might be annoyed at the security guards because they are the one who are “over-acting”.
As of May 20, 2010, they are now imposing a dress code for anyone who will come in the DFA vicinity. I don’t know their full dress code, but definitely, sleeveless shirts are not allowed.(it happened to me, but I insisted I have a blazer in my bag, good thing I passed and I finished my appointment without any blazer because the truth is I have none).


12 thoughts on “My DFA Online E-Passport Application Experience”

  1. Thanks for posting this! Great help indeed! Hubby and I are planning to apply for our passport anytime within this year, problem is, we don’t know how to do it. Glad to read this post.

    Lots of love,

    Re: I made the digital scrapbook from I tried scrapblog (as you suggested) but it takes forever to load.

  2. naku sis, apply for it as early as possible..un friend ko nag apply for her Mom’s passport last week lang, ang available slot na lng that time is start na ng July 20, sad nga kasi need nya ASAP un passport.

    about digiscrapping, un nga lang sis, super slow nga sa dami kasi ng pagpipilian. Aral ka n ng Photoshop or you can try downloading free kits then create using MS Powerpoint =)

  3. thanks for sharing this… ill bookmark this for reference as we are about to renew me and my daughter’s passport in 3rd quarter of the year…

  4. you’re welcome sis:), better set an appointment at least a month or two because there are lots of applicants. Last time I checked, the earliest date available was Aug.12, to think that we are just on the first of week of June:(..

  5. this was not the case yesterday… i have a 2pm appointment at the dfa. i arrived at the dfa at around 12:30pm and asked the guard at gate 2 if i can get in. i was allowed entry… after the long lines outside the lobby to get a number, then long wait for having your number called for verification/processing, then long wait after paying at the cashier for the photo and enrollment… i finally completed my passport renewal at 8:30pm. it was a terrible experience.

  6. It was indeed a terrible experience and I’m sorry to hear that. I guess it happens if you got an afternoon appointment because the applicants keep on coming. So, I suggest it is best to have an early morning appointment (7am perhaps). But of course it still depends on the available time slot.

  7. I got it 20 days after my personal appearance, that is for the regular processing and I just paid Php950. However, you can also have it in 10 days for rush processing but you will have to pay Php1,200.

  8. how long before you got your passport? i asked LBC to send me the passport, they said one day after the date the passport is available i should receive my passport already..

    today is that day.. its almost sunset. i havent received the passport yet…

  9. helloo ,about po sa signature. kayo na po ba pumirma? ung sakin po kasi dumating without signature pero nag sign naman po ako dun. thanks

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